Get the home you paid for
From the day you get your keys to the day your warranty expires, SnaggedIt makes sure you're not on your own, your builder can't ignore you, and your warranty works the way it should.
Over 90% of new build homeowners find problems in their first 2 years
Finding them is the easy part. Getting them fixed is where it gets hard. Builders that don't respond. Visits that get cancelled. Issues that drag on for months. And a 2-year warranty clock that keeps ticking.
What should be one of life's most exciting moments becomes exhausting — and too many simply give up.
Sarah M.
New Build Homeowner
“Chasing them up for any issues. It seems that as soon as you have bought the property they don't want anything to do with you. Even when they do respond, it feels as if you owe them a favour for correcting an issue.”
Claire W.
New Build Homeowner
“The ongoing fight with customer care to get things resolved — having to escalate or threaten to escalate just to get things done. When you buy something new, you expect it to be in good condition.”
Introducing SnaggedIt
Don't go through your 2-year warranty alone. SnaggedIt brings together everything you need to get the home you paid for.
Keep everything in one place
Bring together your professional inspection report, the snags you find yourself, photos and warranty details, so nothing gets lost across emails, messages or your camera roll.
Escalate when things stall
Ask SnaggedIt for help when your builder is slow, dismissive or not responding, and get guidance on what to do next.
Protect yourself before time runs out
Stay ahead of your 2-year warranty with a clear online snag list you can share with your builder, warranty provider or solicitor if needed.
Your warranty clock
is already ticking
Get the home you paid for — before your warranty runs out.
Get the appWhy choose SnaggedIt?
I built SnaggedIt because buying a new build home should be exciting — not a constant battle to get things fixed.
Too many homeowners are left trying to manage snags across emails, photos, WhatsApp messages and half-remembered conversations. Builders can be slow to respond, appointments get missed, and before you know it, your 2-year warranty is running out.
SnaggedIt is designed to help you stay organised from the day you get your keys to the day your warranty ends. It brings together your professional inspection report, the snags you find yourself, your photos, your notes and a clear record of what has and hasn't been fixed.
And when things stall, you are not left wondering what to do next. You can ask SnaggedIt for help, get guidance, and keep a clear snag list that can be shared with your builder, warranty provider or solicitor if needed.
My goal is simple: to help new build homeowners get the home they paid for.
Rob McCarthy
Founder of SnaggedIt